Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

RAMA AUTO SALES AND REPAIR
Last Updated: January 02, 2025

1. Information We Collect

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service,

RAMA AUTO SALES AND REPAIR maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.

SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us. 

You agree to the collection and use of information in accordance with this Privacy Policy.

2. Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Name, Email, Phone number, VIN Number
  • The data above that you submitted through the website form
  • Usage Data is collected automatically when using the Service.

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our
    Service.To manage Your Account: to manage Your registration as a user of the Service.
  • The Personal Data You provide can give You access to different functionalities of
    the Service that are available to You as a registered user.

4. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to  retain your data to comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies.

5. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

6. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to
this Privacy Policy are effective when they are posted on this page.

7. SMS Terms and Conditions

RAMA AUTO SALES AND REPAIR

  • The text messages is used for car repair status, customer service inquiry, and special promotion notifications.
  • You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP,"  we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  • If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to admin@ramaautoky.com / (859) 233-1118.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • For privacy-related inquiries, please refer to our privacy policy: Privacy Policy Page

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@ramaautoky.com or call us at (859) 233-1118 / (970) 637-9255.